Shipping
How much is shipping?
We offer free shipping on all US orders, and a flat rate of $10 for all international orders.
How long does it take to receive my order?
We begin shipping orders out within 1 business day. Delivery takes anywhere between 3-5 business days.
Do you ship internationally?
Yep! For international orders, standard shipping can take up to 30 days, depending on your location
Where can I track my order?
Once your order ships, you'll receive an email with a tracking link to track your order.
Returns
How long do I have to return the item?
We accept returns within 30 days of the purchase date. Please make sure the items are in their original packaging.
What if my items are damaged or defective?
We're here to help! Please email us at valiacoTX@gmail.com and we’ll take care of you.
When can I expect my refund?
It takes 2-3 weeks for your refund. We will send you an email once the item has been received and your refund has been processed!
Payments
What payment methods do you accept?
We accept all major credit and debit cards, plus PayPal and Apple Pay as alternate methods
Do you accept International Cards?
Currently not, but if you have a Paypal/ApplePay account linked to an international card, just choose this option at checkout and you're good to go!
Contact
Still have questions? We're happy to help! Please email us at info@valiacoshop.com and we will get back to you within 24 hours.